Due to the nature of the item and for sanitary purposes, we do not accept no refunds or exchanges. In the unlikely event you receive a damaged item, we will gladly send a replacement. Please e-mail a picture of the damaged item to info@jemlashes.com. Please include your full name and order number in the message to expedite the process.
 
For all other questions or inquires, please contact us at info@jemlashes.com or send us a message using our online form.
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