Orders are processed and shipped Monday-Friday. Please allow 1 day for processing before your order is shipped.

Shipping Options

  • USPS First Class 
  • USPS Priority Mail and Priority Mail Express
  • UPS Ground
  • UPS Next Day
  • USPS International
  • UPS Worldwide

Processing Times

Orders placed before 2:00pm CST will be processed within 24 hours. Orders placed on the weekends will be processed the following Monday, excluding holidays. Our warehouse will be closed on the following dates:

  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day and day after Thanksgiving
  • Christmas Eve
  • Christmas Day
  • New Years Day
All other shipments are processed within 24 hours with the exception of orders placed on Friday after 2:00pm CST and holidays. Orders placed on the weekends or holidays will be processed the following open business day.

Domestic Delivery Time - Standard Shipping

Time in transit depends on the shipping method selected. Please note that time in transit does not include weekends or holidays. All delivery times are estimates. Jem Lashes is not responsible for delays in delivery due to events beyond our control, including shortage of materials, weather delays, or transportation failures. 

United States Postal Service (USPS)

USPS is required for all deliveries to PO Boxes and military addresses. We cannot guarantee replacement of lost or stolen packages shipped via USPS.

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